We define quality as one that is fit for the intended use as perceived by the users. NIELSON (NIGERIA) LIMITED shall meet the customer’s need and conform to the various agreed requirement placed upon it. Our QUALITY MANAGEMENT PRINCIPLE therefore,
comprises of all deliberate actions taken to ensure that customer requirement are identified and met in such a manner as to take maximum profit advantage. Our procedure details were, WHO,
WHEN, WHERE and HOW of a job. Our operations are based on total quality management
.(T.Q.M)